TERMS AND CONDITIONS
Registration is on a first come first serve basis, we try and keep our classes sizes small to maximise the amount of time the coach can spend with each participant. To ensure your place on one of our courses, please register early to avoid any disappointments. Those who are continuing through to the next term's class can easily register and pay via their account to avoid missing out the classes. If you have any questions about registration please contact us email@example.com
Automated Opt in
Upon successful registration and agreeing to our terms&conditions, the subscriber will be automatically added to our newsletter app (Mailchimp), we will use the data to keep our clients up to date with, but not limited to; up and coming events, camps, courses and discounts. If you wish not to be kept up to date, please email firstname.lastname@example.org, alternatively you can click unsubscribe when you receive an email.
Once registered has been made payment can be made online and subscribers will be directed to PayPal to complete payment, upon payment registration will be complete. To pay offline, via bank transfer or Cheque, please select pay later and you will receive an invoice with instructions on how to pay. Registration will only be completed one payment has been completed. To ensure you don't miss out on a place, please pay as soon as possible, once invoice has been received.
No Class Dates
Upon registration, if there are certain dates, that you are unable to attend, please register and select pay later. Once you have finished the initial registration, please email us email@example.com detailing which class and which dates you are unable to attend. You will then not be charged for those lessons. This is only applicable at the time of initial registration, once registration and payment is complete, we are unable to offer a refund.
No attendance will be taken, from our coaches, during the lesson. It will be assumed, unless otherwise stated on our calendar that everyone is in attendance. If you have missed that class, without notifying us in advanced, no make up coupon will be issued, even if you have a valid reason. Please see below how to cancel/ reschedule a class in advance to avoid being charged for not being present in the classes.
Class cancellations - Sports100 Limited
If Sports100 Limited have to cancel a class for whatever reason, participants will be notified through email and their calendar will be updated with the new scheduled class. If you are unable to make the rescheduled class then please follow the "Class cancellations - Group classes" policy below. For private coaching, if our coaches needs to cancel or reschedule a class, our coaches will contact the participant first before cancelling or rescheduling.
Class cancellations - Group classes
If a participant is unable to attend a lesson, they must fill in our online cancellation form. Only Participants with viable reasons for cancellation will be offered a make up class. For a list of acceptable reasons for a make up class, please see "Make Up Classes" below. Participants must submit supporting evidence at the time of cancellation for the application to be successful. Once the form is submitted with the supporting evidence and is approved, a make up coupon will be issued. If you are unsure please contact our office phone +852 5743 9870 or email us firstname.lastname@example.org
Class Cancellations & rescheduling - Private Classes
Participants who book our private 1 on 1 sessions with our coaches can choose any time slot available online. Once you have paid and registered, you will have the flexibility to cancel or reschedule to another time. To cancel or reschedule please log on to your account and click on the scheduled class & date you are unable to attend and click "cancel" or "reschedule". This is subject to the availability of the coach.
Class Cancellations due to insufficient numbers
Due to the vast array of activities, especially during the school holidays, there may be times when we don't have enough participants on our course or camp. In the event that this happens, the course will be cancelled, participants will be notified via email and their calendar will be updated. A full refund will be given or participants will be offered the chance to join another class or camp, if available.
Make Up Classes
A make up class will only be issued in the event of a cancelled class, either by our staff due to, but not limited to, the weather or no available coach. A Make up class can be offered to an individual who is unable to attend a class due to medical leave - illness (within 24 hrs); medical leave - illness (more than 24 hrs) or Medical leave due to injury. Sports 100 Limited reserve the right to offer or decline a make up classes for any reason, including the aforementioned reasons.
Make Up Coupons
A make up coupon will be given via email in the form of a QR Code. You will be able to attend any group class schedule during the week. The coupon will be valid for 3 months and will only be valid for 1 time only. Participants must bring the QR Code to the class, so that the coach can scan it, once scanned it will be validated and will no longer be valid. If the coach scans the QR Code and your information is not available, the coach has the right to stop the participant from joining the class. Important: do not scan the QR Code before the lesson, as the coach will need to scan it himself for it to be validated. If the code has been scanned before, the coach will not be able to scan it and you will unable to attend the class.
Once registration is completed, you are hereby affirming that your child is in good physical condition to exercise and their participation is purely voluntary. Also, you understand that they can stop anytime if they has any discomfort or even without any particular reason. In no event shall Sports100 Limited or our venue partners, their officers, employees, or agents be held liable for any injury, death, or property loss which they may suffer during the activities if caused by either their own negligence, inadequacies in health and fitness, or by accident.